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The day-to-day craft of running product work: meetings, specs, priorities and tradeoffs. Articles for product managers and founders.
4 posts
Looksmaxxing, sleepmaxxing, careermaxxing - every optimisation trend so far has been about one person getting better. TeamMaxxing is the one that isn't: maximising what a team ships by going after the work between people, not the work each person does.
They're accurate, well formatted, and sent within the hour. They are also the last time anyone will look at that information. Here's what separates notes that change what happens from notes that just exist.
Someone says customers keep hitting this, with total conviction and no numbers. Nobody can check it in the next thirty seconds, so the room defers and it gets built. That's how most prioritisation actually works.
Nobody writes bad tickets on purpose. They write them fast, from memory, between meetings — and then spend Monday answering questions about them. The problem isn't the writing. It's everything that never makes it into the ticket.