Terms of Service
Last updated: August 4, 2026
These Terms of Service ("Terms") form a legal agreement between you ("you" or "User") and Crowdlinker Inc. ("Crowdlinker", "we", "us", or "our"), the company behind the Spectr service. By creating an account or using Spectr (the "Service"), you agree to these Terms in full. If you do not agree, you must not use the Service.
---1. The Service
Spectr is an AI-powered project management tool that:
- Imports meeting transcripts and notes from Fathom or Granola, or via direct file/text upload
- Uses AI to extract structured spec sheets and generate user stories
- Creates and versions requirement documents (such as a BRD or PRD) from pasted text, uploaded files, or meetings, which anchor generated specs to agreed scope
- Connects to your project management tools (Linear, Shortcut, JIRA) and knowledge bases (Notion, GitHub, Figma, Google Drive) to enrich generated content with project context
- Requires human review and approval before any generated story is published to Linear, Shortcut, or JIRA
Human-in-the-Loop requirement: Spectr is designed with mandatory human review. No AI-generated content is published to your project management tool without your explicit approval. You are responsible for reviewing, editing, and approving all content before publication.
---2. Accounts and Eligibility
- You must be at least 16 years old to create an account
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account credentials
- You are responsible for all activity that occurs under your account
- One person or legal entity may not maintain more than one free account
3. Subscription Plans and Billing
3.1 Plans
Spectr offers Free, Starter, Pro, and Business plans. Current prices, monthly allowances, and per-plan limits are listed on our pricing page, which is incorporated into these Terms by reference.
Overage (paid plans): Once your monthly allowance is used, additional usage is billed as you go - $1 for each additional spec sheet or requirement revision, plus $9 per 1M additional AI tokens. Seats are hard-capped to your plan and never incur overage charges; the Free plan hard-blocks once its monthly limits are reached.
Plan features may evolve. We will provide at least 30 days' notice of material reductions to paid plan features.
3.2 Free Trial
New Starter plan subscribers receive a 30-day free trial. Your payment method will be charged at the end of the trial period. Cancel before the trial ends to avoid charges.
3.3 Billing
- All billing is processed by Polar.sh on our behalf
- Subscriptions are billed monthly or annually in advance
- Failed payments trigger a 3-day grace period; if payment is not resolved within that period, your account will be downgraded to the Free plan
- All prices are in USD and exclusive of applicable taxes
3.4 Cancellation and Refunds
- You may cancel your subscription at any time from the Billing settings page
- Cancellation takes effect at the end of the current billing period - you retain access until then
- We do not provide prorated refunds for partial months except where required by law
- If you believe you were charged in error, contact hello@crowdlinker.com within 30 days of the charge
4. Acceptable Use
You agree not to:
- Use the Service to process transcripts you do not have the right to share
- Reverse-engineer, decompile, or extract source code from the Service
- Attempt to gain unauthorised access to any system, account, or data on the Service
- Use the Service for any unlawful purpose or in violation of any applicable law
- Upload content that infringes third-party intellectual property rights
- Use automated scripts to access the Service beyond your plan's rate limits
- Resell or sublicense access to the Service without written permission
- Use the Service to build a competing product or service
We reserve the right to suspend or terminate accounts that violate these rules.
---5. AI-Generated Content and Disclaimers
Spectr uses AI to generate specs, user stories, and acceptance criteria from your meeting transcripts. You acknowledge and agree that:
- AI output is a starting point, not a final product. All AI-generated content must be reviewed and approved by a human before publication
- We do not guarantee accuracy. AI models can produce incorrect, incomplete, or inconsistent output. You are solely responsible for reviewing content before it is published to your project management tool
- You own the output. AI-generated content based on your transcripts and project data is yours. We do not claim ownership of any output generated from your inputs
- Transcripts are processed by Spectr's AI. By uploading transcripts, you consent to this processing. See our Privacy Policy for details
6. Integrations and Third-Party Services
- By connecting a third-party tool (Linear, Shortcut, JIRA, Notion, GitHub, Google, Figma, Fathom, Granola, Read.ai, Harvest, Forecast), you authorise Spectr to access and interact with that service on your behalf, using the permissions you grant during the OAuth flow or the API key you provide
- You may revoke any integration at any time from the Integrations settings page
- We store your OAuth access and refresh tokens encrypted. See the Privacy Policy for details
- We are not responsible for the availability, accuracy, or behaviour of third-party services
- Your use of integrated third-party services is subject to those services' own terms and policies
7. Intellectual Property
Our IP: The Service, including its software, design, and branding, is owned by Crowdlinker Inc. and protected by applicable intellectual property laws. Nothing in these Terms grants you any rights to our IP beyond the limited licence to use the Service.
Your IP: You retain ownership of all content you upload (transcripts, project files) and all content generated by the Service from your inputs. By uploading content, you grant us a limited, non-exclusive licence to process that content solely to provide the Service.
---8. Availability and SLA
We aim for 99.5% uptime for paid plans. The Service may be temporarily unavailable for maintenance, upgrades, or reasons outside our control. We will provide advance notice of planned maintenance where possible.
Business plan subscribers are entitled to a separate SLA addendum available on request.
---9. Termination
By you: You may close your account at any time from Settings. On account deletion, your personal data and project content will be permanently deleted within 30 days, except billing records required by law.
By us: We may suspend or terminate your account immediately if you materially breach these Terms, including but not limited to violations of Section 4 (Acceptable Use). For less serious breaches, we will provide written notice and a reasonable opportunity to cure before termination.
Termination does not entitle you to a refund of prepaid amounts except where required by law.
---10. Limitation of Liability
To the maximum extent permitted by applicable law:
- The Service is provided "as is" without warranties of any kind, express or implied
- We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement
- We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
- Our total liability for any claim arising from these Terms or your use of the Service is limited to the amount you paid us in the three months preceding the event giving rise to the claim
Some jurisdictions do not allow certain exclusions or limitations of liability, so the above may not apply to you in full.
---11. Indemnification
You agree to indemnify and hold harmless Crowdlinker Inc. and its officers, directors, employees, and agents from any claim, demand, or damage (including reasonable legal fees) arising from: (a) your use of the Service; (b) content you submit; (c) your violation of these Terms; or (d) your violation of any third-party rights.
---12. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email or in-app notification at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
---13. Governing Law and Disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising from these Terms or your use of the Service shall be resolved by binding arbitration in Toronto, Ontario, Canada, under the rules of the ADR Institute of Canada, except that either party may seek injunctive relief in any court of competent jurisdiction.
---14. Miscellaneous
- Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Crowdlinker regarding the Service
- Severability: If any provision is found unenforceable, the remaining provisions remain in full effect
- No waiver: Our failure to enforce any right or provision does not constitute a waiver of that right
- Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets
15. Contact
Questions about these Terms:
- Email: hello@crowdlinker.com
- Company: Crowdlinker Inc., Ontario, Canada